Draft — pending legal review. This policy is a starting point and must be checked by a qualified adviser before the site goes live.
Last updated: September 2026
Who we are
Aurum Haven Properties Ltd ("Aurum Haven", "we", "us") is part of the Handog Holdings group. We are the controller of the personal information collected through this website. [Company number and registered office address: client to confirm.]
What we collect
When you send us an enquiry through our contact form, we collect your name, email address, phone number (if you give it), the type of enquiry and your message. We don't use analytics or advertising cookies on this website.
How we use your information
- To reply to your enquiry and keep a record of our conversation.
- To take steps you've asked for before entering into an agreement with us, such as discussing a property or an opportunity.
Our lawful bases are our legitimate interest in responding to enquiries about our business and, where relevant, taking steps at your request before entering into a contract.
Who we share it with
Netlify, Inc. hosts this website and processes contact form submissions on our behalf. Where it's needed to answer your enquiry, we may share it with other companies in the Handog Holdings group or with AH Supported Housing CIC, and we'll tell you if we do. We never sell your information.
Netlify is based in the United States. Transfers of your information are protected by appropriate safeguards, such as the UK International Data Transfer Addendum.
This website loads the Manrope typeface from Google Fonts, so your browser connects to Google's servers, which receive your IP address.
How long we keep it
We keep enquiries for up to 24 months after our last contact with you. If your enquiry leads to an agreement, we keep the information for as long as that relationship and our legal obligations require.
Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to receive it in a portable format. To use any of these rights, email admin@handogholdings.com.
Complaints
If you're unhappy with how we've handled your information, please contact us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.